In case we didn't receive payment of your membership fee (and if applicable, additional charges), we will send you a non-payment notice on the 7th of the month. This will include a late fee charge of 10% of the outstanding invoice.
Late fee percentages and schedules are subject to change as per the Membership Agreement.
If you believe you have received a late payment notice in error and have already remitted payment, please send proof of your bank payment confirmation via a support request.
Need additional support?
Please see the on-site Community team or submit a support request.